![]() If you need to return an item, please Contact Us with your order number and details about the product you would like to return. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days). You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.) You may return most new, unopened items within 30 days of delivery for a full refund. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound. The weight of any such item can be found on its detail page. Please also note that the shipping rates for many items we sell are weight-based. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page. When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Note that there are restrictions on some products, and some products cannot be shipped to international destinations. We can ship to virtually any address in the Continental US. If the hitch was purchased during a FREE shipping promotion, $290 will be deducted for any returned hitches. To initiate a return you can contact us for a return merchandise authorization. We must receive the product in Holly, MI in 60 days or less. 60 days begins when you receive the product unless otherwise arranged for a later date. You can return the 3P Hitch at any time during the first 60 days of use for a complete refund. ProPride 3P Hitch, Hassle Free, 60-Day No Risk Guarantee 3P Sway Eliminating Weight Distribution Hitch.
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